COVID-19 Concert updates and FAQs

The safety of our patrons, musicians and staff is our top priority. In order to comply with all Government health and safety rules, the Singapore Symphony Orchestra has cancelled its July and August concerts. Tickets for these concerts had not yet gone on sale.

The orchestra is currently working on a series of online concerts, to be streamed via SISTIC Live. Find out more about the upcoming concerts here and contact our Box Office here.

We know these are anxious times for many of you. So although we are unable to bring you live musical performances, don't forget you can find moments of musical escape and solace on our YouTube channel, our Spotify page and our recordings.

Donate to the SSO

As a result of the COVID-19 situation, the SSO, like many orchestras around the world, is currently going through a very difficult time.

Ticket revenues have plummeted due to cancellations; we hope you will consider supporting your orchestra by making a donation.

You can make a donation through Giving.sg. Alternatively, you can do so by filling in the form here.

FAQs

For payment via credit card/DBS PayLah!, ticket holders will receive an automatic refund issued by SISTIC within one to two months’ credit card billing cycle. For payment via cash/NETS, SISTIC will be in touch with ticket holders on the various ways to obtain the refund.

The SSO is refunding all concerts to the end of the 19/20 season. If the concerts are replaced with different programmes and spaced out seating, or an online concert patrons will be invited to purchase at a later date.

SSO Friend Season Pass holders that are affected by concert cancellations will be refunded in credits. They can use these to redeem upcoming concerts, including concerts in the 20/21 season.

We are reviewing the situation and will inform all our Friends Season Pass holders via email, over the coming days.

Yes, during the COVID-19 recovery phase, we plan to stream concerts. News and updates on these programmes will be announced regularly via our press releases, social media channels and the SSO website.

Visit What's On page to see the most current list of upcoming concerts, online or otherwise.

Platforms to watch our concerts include SISTIC Live, as well as our YouTube channel and Facebook page.

SISTIC Live is a streaming platform launched in 2020 by our ticketing agent, SISTIC. Events including SSO concerts on SISTIC Live are viewed on SISTIC's website.

Tickets for SISTIC Live events can be purchased like regular concert tickets. Tickets are issued electronically to your SISTIC-registered email address, from where you will be provided a link and code to access and view concerts.

For more information and FAQs on SISTIC Live, please visit this page.

A great way to support the SSO would be to buy an SSO Friends Season Pass. Our 20/21 Season Passes have just gone on sale and, as well as givin you up to 25% off our subscription concerts, you'll also be entitled to discounts and special offers at our partner merchants - including Active Zone, Books Kinokuniya, Kith Cafe and more.

Find out more here.

In line with the government advisory issued on 19 May 2020, the Victoria Concert Hall and our Box Office will remain closed until further notice. For ticketing assistance, you may call us at +65 6602 4245, drop us a message via whatsapp (+65 8282 3709), or email us at ticketing@sso.org.sg.

List of affected concerts #

July
23 & 24 Jul: The Sibelius Symphonies: Scent of the First Snow Cancelled
31 Jul: The Sibelius Symphonies: Twilight and Sunrise Cancelled

August
6 & 7 Aug: Alfred Hitchcock's Psycho Cancelled
15 Aug: SSO National Day Concert Replaced with online concert
21 Aug: Ye-Eun Choi Plays Beethoven Cancelled
28 Aug: Three Continents Cello Concerto Cancelled

September
27 Sep: Forty-ssimo: Ode to Home Postponed to 20 Mar 2021

Get In Touch

If we haven’t answered your question, please get in touch with our Customer Experience team :

+65 6602 4245
+65 8282 3709
ticketing@sso.org.sg
www.facebook.com/singaporesymphony/