To allow higher audience capacity for each concert, please note Pre-Event Testing (PET) is required for certain concerts.
However, the following groups are exempted from the Pre-Event Test.
1. Patrons who have completed the full vaccination regimen in Singapore under the national vaccination program (i.e. using PSAR-authorised vaccines) and have had sufficient time to develop sufficient protection (i.e. two weeks after the second dose of the Pfizer-BioNTech/Comirnaty or Moderna COVID-19 vaccination) will be exempted from PET.
You will need to bring along a photo ID and a mobile device with call or internet service, or an updated TraceTogether application on the day of the concert. If you do not have a mobile device, please bring along your working TraceTogether token.
2. Patrons who have recovered from COVID-19 in the past 270 days may obtain a PET Exemption Notice from any clinic offering ART or PCR testing services. The list of clinics can be found here. You will need to bring along the PET exemption notice, a photo ID and a mobile device with call or internet service, or up-to-date TraceTogether application on the day of the concert. If you do not have a mobile device, please bring along your working TraceTogether token.
If you do not belong to either of the above categories, you will be required to go for a Pre-Event Test (Antigen Rapid Test) no earlier than 24 hours from the concert end time.
More information on the Pre-Event Test (e.g. if it will be conducted on-site at the concert venue, or only at designated clinics) will be updated on the various event pages on www.sso.org.sg or www.sistic.com.sg nearer to concert day.
For admission into the concert hall, please bring along your photo ID, a mobile device to show the test result and with the most up-to-date TraceTogether app installed.
If you do not have a mobile device, please bring along your working TraceTogether token.
Please note that ticket holders would be denied entry if they are unable to produce required evidence.
Any on-site requests for a refund will be considered on a case-by-case basis.
If we haven’t answered your question, please get in touch with our Customer Experience team :
+65 6602 4245
+65 8282 3709 (WhatsApp)