Published on 25 February 2020
By Chng Hak-Peng, CEO of the Singapore Symphony Group
This article first appeared on The Straits Times on 25 February 2020. The Straits Times © Singapore Press Holdings Limited. Reprinted with permission.
The past month is now a blur. The flurry of news. Waking up each morning to a new twist. Trying to make sense of a strange new disease.
I encountered numerous crisis simulations and case studies in previous jobs and in business school, but when a real evolving "unknown" hits, it's still never the same. One pushes away an instinctive fear of the unknown by grabbing at processes, tools, data and anything that forces rational thinking to develop plans.
Amid the evolving coronavirus situation in Singapore, my team and I were often asked, "Will the Singapore Symphony Orchestra (SSO) cancel its concerts?"
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