Music is our work, and our work is music

Reports to: Head, Communications, Digital & Marketing

Job Summary: This Manager/Assistant Manager contract position provides communications and content support to the Community Impact (CI) division, which includes departments that run community engagement programmes, the Singapore National Youth Orchestra (SNYO), and the Singapore Symphony Choruses. This position will focus on strengthening the brand positioning and visibility of key SSG entities like the SNYO and Singapore Symphony Choruses, which includes working closely with the respective teams to develop and implement social media strategy and tactics while ensuring alignment with the overall Singapore Symphony Group’s communications and digital plans and frameworks.

KEY RESPONSIBILITIES

Content creation and social media

• Develop and implement strategies to maintain and grow existing and new social media channels for SNYO and the Singapore Symphony Choruses
• Oversee social media and content marketing for CI, including developing scripts/ story outlines and working with vendors to produce content
• Act as a liaison between SNYO, Choral Programmes, and Communications, Digital & Marketing departments
• Create and edit basic short-form video content for different social media platforms (e.g., IG, TikTok, YouTube, etc.)
• Editorial lead for the community engagement team’s quarterly publication
• Oversee hired photography and videography vendors at concerts; Manage photo and video shoots for the CI division
• Manage related digital assets, including electronic photo and video archives, photo selection for external partners, and permissions/crediting for use of photographs and video, and liaise/communicate with internal colleagues (e.g., digital team)

Branding and communications

• Work with external vendors to develop brand assets and resources for CI programme needs (e.g., key visuals for concerts and other activities, photo/video shoots, social media content in the lead-up to key concerts, etc.)
• Plan and deliver marketing campaigns targeted at specific audience segments, including e-brochures, e-mail marketing, and other promotional material
• Document CI programmes and develop compelling narratives for media coverage
• Identify unique stories for press pitching and content building needs
• Work closely with internal Marketing Communications department to ensure brand alignment for all public-facing materials and brand assets for CI
• Any other matters related to branding and communications of CI work

REQUIREMENTS

• Diploma and above
• Minimum 4 years of branding, communications, social media, or other related work experience
• Experience in arts administration, especially symphonic/choral music, would be an advantage
• Excellent oral and written communications in English is essential
• Knowledge of MS Word, Excel, and Powerpoint, as well as video editing and photography, are required
• Excellent people skills, including being a good team player, and able to interact with people from different backgrounds and personalities
• Must be meticulous and organised with a strong sense of pride in the quality of their work
• Able to work flexible hours, including some evenings and weekends when needed

Please provide a comprehensive resume and cover letter also stating current and expected salaries to HR@sso.org.sg.

Only shortlisted applicants will be notified.

Reports to: Head, Choral Programmes & Community Engagement

Job Summary: The Senior Executive’s main role is to support the department head and/or supervisor, contribute to the area of community engagement and the Company’s aspirations to enable diverse communities to be impacted deeply and meaningfully by music and be recognized as partner and leader in music ecosystem and source of national pride.

KEY RESPONSIBILITIES

Programming

• Assist/lead in programming and support in operations in projects as assigned.
• Assist the Department/Company with special projects as assigned.
• Research and source for potential community, educational and family repertoire/programmes

Production and Logistics

• Liaise with colleagues and external parties – venue providers, suppliers, conductors, artistes, schools, orchestra management and speakers.
• Manage the booking of venues for concerts and events.
• Negotiate terms such as fees, travel and accommodation with artistes.
• Prepare contracts for artistes, partners, and vendors
• Conduct briefings and training for project helpers and volunteers.
• Brief stage manager, front-of-house and production crew on concert sequence to ensure cues are executed on time.

Outreach Relationships and Communications

• Build and maintain relationships with communities, venue partners and vendors.

Marketing and Administrative Support

• Prepare project briefs, reports and budgets; contracts, and process invoices and claims
• Provide feedback on marketing collateral design and layouts, and proof-read programme materials
• Coordinate Marketing with artiste on any phone, in-person or magazine interviews.
• Update the company calendar with the department’s programmes
• Handle public enquiries on Community Engagement matters.

REQUIREMENTS

• Degree holder with 3-4 years of relevant working experience.
• Executive position may be considered for candidate with lesser experience, at a suitable remuneration level.
• Flexibility to work nights and weekends when needed 
• Effective oral/written communication skills
• Proficiency in Microsoft Office; quick to adjust and adapt to technology
• Resilient individual with positive energy and exceptional organization and planning skills
• Applicants must enjoy working and be able to communicate with a wide range of age groups
• Team player and flexible in working well with different personalities
• Experience and ability to read music, with an interest in classical music is a plus.

Please provide a comprehensive resume and cover letter also stating current and expected salaries to HR@sso.org.sg.

Only shortlisted applicants will be notified.

Reports to: Head, Choral Programmes

Supervises: Senior Executive, Choral Programmes

Job Summary: The Manager is responsible for overseeing and implementing all administrative and operational duties required for the Singapore Symphony Chorus, Youth, Children’s Choir, and the Children’s Choir training wing ensembles to function throughout the season from recruitment, programming, staffing, planning, auditioning, rehearsing and performing. This position also works closely with the choral artistic leaders (Choral Director, Choirmaster & Assistant Choral Conductor), oversees the management of choral instructors, fellows, accompanists, and assistants, and leads overall communication with members and stakeholders.

RESPONSIBILITIES

• Administration. Create and maintain the year-round schedule of recruitment, auditions, enrollment, rehearsals, concerts, ad-hoc performances, and reviews in cooperation with the choral artistic team
• Oversee the general administration, and day-to-day running of the three performing choirs and the children’s choir training wing ensembles, including fee collections, preparing/submitting monthly payroll for artistic/support personnel, and corresponding with members and parents on key matters when required
• Programming. Participate in artistic planning meetings, co-develop programmes/opportunities aligned with choral artistic developmental and organizational needs, as well as identify new choral commissions, in consultation with the choral artistic heads
• Concert/Event Production. Oversee/Support planning and execution of choral-led and collaborative projects
• Attend rehearsals and concerts regularly
• Budgeting. Prepare, manage, and monitor choral budgets
• Staffing. Engage, issue contracts for, and manage chorus staff including the children’s choir’s choral instructors, choral fellows, accompanists, and assistants as required
• Supervise and support the development of the Senior Executive
• Other duties as assigned

REQUIREMENTS

• Degree and above with a minimum of 5 years of working experience preferably for a performing arts organization or in the related field, in a supervisory role
• Ability and flexibility to work nights and weekends 
• Excellent communication and diplomacy skills; ability to communicate with a wide range of age groups and different personalities
• Resilient individual with positive energy and exceptional organizational and planning skills
• Takes a collaborative approach to working with colleagues
• Strong attention to detail with the ability to multi-task
• Proficiency in Microsoft Office is required
• While having formal music qualifications is not a pre-requisite, training, and experience in performance, music education, or community arts is a plus.

Please provide a comprehensive resume and cover letter also stating current and expected salaries to HR@sso.org.sg.

Only shortlisted applicants will be notified.

Reports to: Deputy Chief Executive Officer, Programmes & Production

Supervises: Artistic Planning & Administration team

The Head of Artistic Planning holds primary responsibility in the company for developing artistic programmes for the Singapore Symphony Orchestra (“Orchestra”) and all intersections with the choral, youth and chamber music programmes. The artistic planning head is expected to be in close, constant communication with the Music Director to develop artistically, socially, and financially compelling seasons for audiences in Singapore, and is expected to take a consultative approach with the leadership team in the company.

The programming also needs to consider the strategic goals and artistic vision of the Singapore Symphony Group (“Company”), balanced against an understanding of operational and resource constraints. This includes working with the Music Director and senior management on the planning of seasons and concert repertoire and ensuring that all artistic elements, such as the booking and scheduling of guest artists and conductors, are professionally planned, contracted, and communicated to production, marketing, and other relevant staff.

The Singapore Symphony Orchestra is at an exciting inflection point in its history with its 50th anniversary coming up in 2029. Candidates who are interested to join a young, dynamic, and mission-driven team with the ambition to build one of the leading orchestras of the 21st century are encouraged to apply.

Candidates with less experience but who are assessed to be suitable for the role may be offered the position of Deputy Head, Artistic Planning instead, to facilitate a longer understudy period with the incumbent head.

JOB DUTIES AND RESPONSIBILITIES

1. Lead artistic planning for the Orchestra

• Work closely with the Music Director of the Orchestra to plan the season.
• Artistic planning should be in close coordination with the Production Team and take into account operational constraints such as venue size, instrumentation limitations, musician health and safety, and a Company-wide view of financial parameters and resources for each production.
• Regular, planned engagement with orchestra musicians to allow for input and dialogue regarding programming.
• Plan for new commissions and execute with the library team on production deadlines for new commissions.
• Oversee all concerts, tours, and audio recording projects of the Orchestra.
• Collaborate with the community engagement team to integrate educational and outreach activities into the artistic programming.

2. Oversee artistic planning and coordination for the Company

• Work closely with Choral Programmes team, including Choral Director and Choirmaster, on programming that features the three choruses (Symphony Chorus, Youth and Children’s Choirs) in compelling performances with the Orchestra.
• Work closely with the Singapore National Youth Orchestra (SNYO) team, including the Principal Conductor, to plan side-by-side concerts with the Orchestra on a regular basis. These projects should contribute to the development of the SNYO.
• Coordinate guest artist appearances in areas such as philanthropic, marketing and engagement activities, as part of artist contract discussions.

3. Contract Negotiation and Management

• Negotiate and manage contracts with guest artists, conductors, and composers, and ensure all contractual obligations are met.

4. Build relationships

• Establish positive relationships with the international symphonic music community, as a representative of the SSG and SSO, and build the SSO as a world-class performing organisation.

5. Management responsibilities

• As a head of department, focus on the well-being and professional development of direct and indirect reports.
• As a member of the senior management team, demonstrate leadership and company values by example, including prioritising company shared goals over individual or departmental goals, and contribute to building a strong and positive organisational culture.
• Coordinate with HR and Finance on budget and company policy requirements.
• Regularly and proactively report, communicate and update other departments on activities and plans.
• Assist with special projects as assigned.

JOB REQUIREMENTS

• Bachelor’s degree or higher, with in-depth knowledge of symphonic repertoire and their historical and musicological significance, and a familiarity with current guest artists, composers and conductors.
• Passion for classical music and a minimum of 6 years senior-managerial-level artistic planning experience with a full-time professional symphony orchestra. Candidates with less experience but assessed to be suitable for the role may be offered the position of Deputy Head, Artistic Planning instead, to facilitate a longer understudy period with the incumbent head.
• Excellent communication skills to work collaboratively and pro-actively with different internal and external stakeholders. Candidates who demonstrate strong communication skills and values that are compatible with the open, communicative, and collaborative organisation culture we are building will be prioritised.
• Exceptional organisational and planning skills, good initiative and the ability to work under pressure, with experience supervising the execution of artistic administration, and a broad understanding of orchestral personnel and logistics operations.
• Familiarity with planning software such as Arts Vision would be an advantage.
• Strong contract negotiation skills and commercial acumen. Candidates with a track record of securing income through recordings, performances, special events, and tours will have an advantage.
• Resilient individual with positive energy, an outgoing personality, and excellent interpersonal skills, with experience interacting effectively with artist managers and artists, including orchestra musicians.
• Diplomacy and sensitivity in communicating and working with a wide and diverse constituency of stakeholders.
• A nurturing and mentoring approach to working with team members.
• Familiarity with Singapore, Southeast Asian or Asian symphonic and chamber repertoire, other art forms, and/or other non-profit organisations would be an advantage.

Please provide a comprehensive resume and cover letter also stating current and expected salaries to HR@sso.org.sg.

Only shortlisted applicants will be notified.

The Executive’s main responsibility is to assist with content creation and coordination, as well as plan and deliver integrated marketing campaigns for assigned projects, including managing media buys and creatives and working with our agencies and partners.

Reports to: Content Lead

JOB DUTIES AND RESPONSIBILITIES

Marketing & Content Creation

• Content creation: Work with Content Lead to conceptualize and produce video and photo content for use on social media, including working with production houses and collaboration partners.
• Manage SSO Instagram (youth engagement), as well as provide support for other social media platforms where required.
• Develop and deliver an integrated marketing plan in line with business priorities and using a data-driven approach for assigned projects, including budgeting, monitoring marketing spend and ticket sales, monitoring campaign performance, creative brief-ins and quality checks for public-facing marketing materials.
• Plan and deliver email marketing campaigns using CRM, including monitoring campaign performance.
• Assist with website updates for assigned projects
• Join the team for filming and photography at rehearsals
• Undertake Front-of-House duties for events where rostered

REQUIREMENTS

• Passion for classical music or the performing arts
• Candidates with part-time or internship experience in a related role will have an advantage
• A university degree in Marketing, Communications, or a related discipline
• Ability to work with data
• Resilient individual with positive energy and exceptional organizational skills
• Excellent writing, communication and presentation skills
• Takes a collaborative approach to working with colleagues
• Flexibility to work some evenings, weekends and holidays

This is a short-term contract position, until 30 April 2025.

Please provide a comprehensive resume and cover letter also stating your current and expected salaries to HR@sso.org.sg.

Kindly note that only shortlisted applicants will be notified.

This position reports to the Senior Manager, Orchestra Management. Key responsibilities are to manage and coordinate Singapore Symphony Group’s (SSG) digital production efforts and produce digital video content when required.

Reports to: Senior Manager, Orchestra Management

RESPONSIBILITIES

This includes but not limited to the following:

• Project manage the production of Singapore Symphony Orchestra (SSO) digital concerts, including planning, scheduling, quality checks, and working with vendors and internal teams to ensure that digital content is of a high quality reflecting SSG’s position as a leading arts company in Singapore
• Oversee and project manage SSO digital live streams, including coordination between platform providers, vendors, and internal teams
• Oversee and project manage supplementary content to the SSO digital concerts
• Oversees the post-production processes and monitors the progress and quality of the overall post-production processes
• Ensure that the video content from the vendor is produced according to specifications for multiple platforms
• Ensure timely delivery of video content to meet SSG’s digital production requirements
• Manage vendor relationships, including working with external production houses and video directors. Contribute positively to the ongoing development of SSG’s digital and online strategy and its related support and resource structures
• Manage the archival of digital assets
• Perform other duties as assigned

REQUIREMENTS

• Knowledge of classical music is required
• Possess at least a Diploma or higher in a related discipline, such as in Media, Creative Multimedia, Mass Communication, Music, or equivalent
• Hands-on knowledge of video production/editing and proficiency in video editing software found in the Adobe Creative Suite, e.g. Premiere Pro, After Effects, etc.
• Good understanding and up-to-date knowledge of digital video recording technology
• Experience working with live/stage production is an advantage
• Excellent organizational and project management skills with attention to details
• Shows initiative and can approach problems with alternative strategies and approaches
• Ability to work under pressure
• Positive energy and excellent writing and communication skills
• Takes a collaborative approach to working with colleagues
• Flexibility to work some evenings, weekends, and holidays

Please provide a comprehensive resume and cover letter stating current and expected salaries to hr@sso.org.sg.

Only shortlisted applicants will be notified.