Music is our work, and our work is music

The Concert Operations Officer supports all aspects of concert operations and production for the Singapore Symphony Group (SSG). This includes stage setups and strikes, logistics moves, equipment and instrument handling, and ensuring smooth backstage operations during rehearsals and concerts. The role is hands-on, dynamic, and central to creating a professional performance environment for conductors, musicians, and guest artists.

REPORTS TO: Production Manager / Stage Manager / Assistant Stage Manager
SUPERVISES: Nil

JOB DUTIES AND RESPONSIBILITIES:

• Set up and strike stage equipment, furniture, and instruments for rehearsals and concerts.
• Ensure safe and optimal stage conditions (e.g. sufficient space, conductor sightlines, stable risers, no trip hazards, clear access routes, adequate backstage lighting).
• Prepare stage, backstage areas, and dressing rooms so they are open, clean, and equipped with required logistics (e.g. signage, F&B, wardrobe) before the arrival of conductors, soloists, and musicians.
• Execute and coordinate stage moves during rehearsals and concerts.
• Pack down all equipment, furniture, instruments and backstage supplies after rehearsals and concerts.
• Coordinate the safe and timely transportation of furniture, equipment, and instruments between venues, in line with SSO and affiliated groups’ requirements.
• Maintain and inventory technical equipment and instruments; perform or coordinate minor repairs when required.
• Support any front and back-of-house activities when required.
• Perform other duties as assigned.

REQUIREMENTS:

• Minimum Higher Nitec with experience in technical production, events, or MICE.
• Able to work nights, weekends, and public holidays; willing to commit to overtime.
• Applicants should be physically fit, as the role involves frequent lifting, moving, and stage setups.
• Positive attitude; able to work independently and collaboratively.
• Proficient in Microsoft Office Suite; basic computing skills required.
• Knowledge of technical theatre, electrical or audio-visual will be an added advantage.
• Interest in live (especially classical) music is a plus.

Please provide a comprehensive resume and cover letter stating current and expected salaries to hr@sso.org.sg.

Only shortlisted applicants will be notified.

The Singapore National Youth Orchestra (SNYO) is seeking a dedicated and experienced Manager to oversee its operations and support the development of Singapore’s most promising young musical talents. This is a unique opportunity to join the Singapore Symphony Group and play a vital role in shaping the next generation of orchestral musicians.

The Manager, SNYO, is primarily responsible for supporting the orchestral programme, managing rehearsals, coordinating sectional tutors, and overseeing the concert season. Additionally, the Manager will assist in coordinating marketing materials, managing member welfare, and work cross-functionally with internal departments.

CONTRACT PERIOD: September 2025 to end-June 2026

REPORTS TO: Head, SNYO
SUPERVISES: NIL

KEY RESPONSIBILITIES

Rehearsal & Concert Operations (SNYO)

• Rehearsal Planning: Collaborate with the SNYO management team and conductor to plan and manage the rehearsal calendar. Securing venues, scheduling sectional rehearsals, coordinating changes, and ensuring that all logistical and staffing needs are met for efficient rehearsal execution.
• Music Library Coordination: Work with music librarians to ensure that all orchestral scores and parts are available, marked, and distributed in a timely and accurate manner. Monitor copyright compliance and ensure musicians have the necessary materials for productive rehearsals.
• Operations Management: Oversee logistical and technical support for all rehearsals and concerts – stage management, room setup, equipment logistics, technical requirements, and smooth transitions between pieces or sessions.
• Performance Quality: Maintain high performance standards at all events. Ensure technical elements are well-executed, support the musician's needs, and troubleshoot any issues that arise during rehearsals or live concerts.
• Season Planning: Develop and manage the SNYO annual concert season, including coordination with conductors, venues, tutors, and technical teams. Create a comprehensive calendar with all related rehearsals, performances, and deadlines.
• Administrative Support:
  • Track member attendance and manage leave of absence requests.
  • Prepare and manage technical riders for venues.
  • Process tutor claims and other reimbursements.
  • Coordinate instrument transportation and logistics for concerts, tours, or off-site rehearsals.
• Stakeholder Communication: Serve as the primary point of contact for SNYO members, parents, tutors, and other stakeholders regarding rehearsal schedules, concert logistics, and general queries via the official SNYO email account.
• Auditions: Organise and manage SNYO audition processes, including scheduling, communications with applicants, preparation of materials and venue setup. Ensure a smooth and professional experience for all candidates.

Programme & Member Management

• Programme Development: Support the Head, SNYO in creating and enhancing educational and artistic programmes. This includes new initiatives, collaborations, enrichment activities, and external engagements that support student development.
• Tutor Coordination: Schedule and manage sectional tutors for rehearsals and workshops. Ensure tutors are well-supported with clear schedules, communication, and materials. Oversee tutor contracts and the timely processing of honoraria or claims.
• Member Engagement & Welfare: Foster a supportive environment for young musicians. Plan social and bonding events, facilitate open communication with members, and address concerns or conflicts in a fair and empathetic manner.
• Disciplinary Oversight: Maintain member discipline and standards. Implement and monitor compliance with the orchestra's code of conduct. Address behavioural issues and support student development and accountability.

Marketing & Communications Support

• Liaison with Communications & Marketing Team: Act as the primary liaison with the Singapore Symphony Group’s Communications, Digital and Marketing Department. Ensure SNYO’s messaging and branding align with the group’ strategies and standards. Collaborate to plan content timelines and campaign rollouts.
• Promotional Materials Coordination: Manage the preparation and approval of publicity materials, including concert posters, programme booklets, and other collateral. Ensure accuracy of information, provide timely inputs, and maintain branding consistency across all platforms.

Administrative Responsibilities

• Email & Stakeholder Communication: Respond promptly to queries from parents, teachers, members, and external partners. Maintain clear records and ensure consistent communication across all channels.
• ArtsVision Integration: Assist in using the ArtsVision system for scheduling, data management, and performance records.
• Stakeholder Engagement: Cultivate positive relationships with parents, educators, external arts groups, and corporate partners. Represent SNYO at relevant events and act as an ambassador for the orchestra’s mission and values.
• Quarterly Reports: Prepare and submit quarterly updates to the Head, SNYO on all operational, programme, marketing, and administrative matters. Reports should include status updates, challenges, milestones, and data-driven insights.
• Ad-Hoc Projects: Take on special assignments as delegated by the Head, SNYO. Contribute ideas and execution support to projects that align with the long-term strategic goals of the SNYO and Singapore Symphony Group.

REQUIREMENTS

• A Diploma or Degree in music, arts management, education, or related fields
• Minimum 5 years’ experience working in the education or youth development sector, with a genuine interest in mentoring and supporting students
• Proven track record in student engagement, event or concert production, or programme coordination
• Possesses a music background, preferably with orchestral or band experience (e.g. as a performer, educator, or administrator)
• Familiarity with music score preparation, rehearsal processes, or concert logistics
• Effective project manager with strong organisational, logistical, administrative skills, and a keen attention to detail
• Thrives in a collaborative, fast-paced environment and can manage multiple priorities
• Strong written and verbal communication skills
• Proficiency in Microsoft Office; familiarity with CRM or scheduling tools is a plus
• A passion for youth development and the performing arts

Please provide a comprehensive resume and cover letter also stating current and expected salaries to hr@sso.org.sg.

Only shortlisted applicants will be notified.

The Assistant Manager’s main role is to support the department head and/or supervisor, contribute to the area of community engagement and the Company’s aspirations to enable diverse communities to be impacted deeply and meaningfully by music and be recognised as a partner and leader in the music ecosystem and a source of national pride.

REPORTS TO: Manager, Community Engagement
SUPERVISES: NIL

KEY RESPONSIBILITIES

Programming

• Lead in programming and support operations and production in projects as assigned.
• Research and source for potential community and family repertoire/programmes to recommend.
• Research and implement accessibility initiatives to make SSO concerts more inclusive.
• Assist the Department/Company with special projects as assigned.

Project Management/Productions

• Lead in project management.
• Liaise with colleagues and external parties – venue providers, suppliers, conductors, artistes, orchestra management and speakers.
• Manage booking of venues for concerts and events, date-negotiations and events scheduling on the calendaring system ArtsVision.
• Negotiate terms such as fees, travel and accommodation with artistes.
• Prepare contracts for various stakeholders as required.
• Prepare all logistics such as travel, hotel accommodation, car transfers, backstage passes and artiste itineraries.
• Prepare information sheets for orchestra members and vendors.
• Conduct briefings and training for project helpers and volunteers.
• Provide front-of-house support for concerts and events.
• Support the execution of technical rehearsals and concerts for projects as assigned.
• Brief the Stage Manager, front-of-house and production crew on the concert sequence to ensure cues are executed on time.

Outreach Relationships and Communications

• Build and maintain relationships with communities, partners, vendors, and potential collaborators.

Administrative Support

• Obtain necessary publicity materials for Marcom’s use for flyers, programme booklets and season brochures.
• Work with Marcoms on proofreading, design, content and layout of event/ related marketing collaterals.
• Advise Marcoms and provide content for educational activities.
• Coordinate artiste interviews with Marketing.
• Research and contribute to enhancing the availability and variety of learning resources available for the website.

Reporting

• Collate information and report on attendance, volunteer engagement and partners for projects.
• Contribute to quarterly Management Report for CEN activities.

REQUIREMENTS

• Degree holder with minimum 3 years of relevant working experience.
• Senior Executive position may be considered for suitable candidate with lesser experience at suitable remuneration level.
• Effective oral and written communication skills.
• Proficiency in Microsoft Office; quick to adjust and adapt to technology.
• Applicants must enjoy working with and be able to communicate with a wide range of age groups.
• Resilient individual with positive energy and exceptional organization and planning skills.
• Team player and flexible in working well with different personalities.
• Experience and ability to read music, with an interest in classical music is a plus.
• Able to work flexible hours, including evenings and weekends when needed

Please provide a comprehensive resume and cover letter stating current and expected salaries to hr@sso.org.sg.

Kindly note that only shortlisted applicants will be notified.

The Intern will provide crucial support to the Singapore Symphony Chorus, Singapore Symphony Youth Chorus, and Singapore Symphony Children’s Choir, in areas ranging from membership administration to event production as well as outreach initiatives.

If you are eager to contribute to the vibrant world of symphonic choral music and witness its profound impact on audiences and performers alike, and possess strong communication skills, computer proficiency and a collaborative spirit, we encourage you to apply!

INTERNSHIP PERIOD: From August to November 2025. Different internship periods in-line with school internship programmes may also be considered.

REPORTS TO: Manager, Choral Programmes

KEY RESPONSIBILITIES

Membership Administration

• Assist with communication with stakeholders (e.g. choristers, parents/guardians) via choral email and mobile
• Facilitate audition and rehearsal preparations (e.g. printing and distribution of audition materials and music scores)
• Prepare, update and file audition/review forms, rehearsal and performance schedules, email databases, IDs/backstage passes, testimonials, handbooks and other relevant documents for members
• Administer members' feedback via concert surveys
• Track and reconcile monthly financial transactions relating to training fees and rent/purchase of costumes and materials

Production and Logistics

• Prepare stage plans / technical riders and communicate requirements to venue production colleagues / counterparts
• Assist with set up and strike for internal events (e.g. SSCC Experience and Auditions, selected rehearsals / vocal coaching sessions)

Events and Outreach

• Collate and review key information (e.g. biographies of artistic personnel, performers' list) relating to concerts and performance events
• Support marketing initiatives to boost publicity of events
• Contribute to collaborative / outreach projects and partnerships

REQUIREMENTS

• Commit to 42.5-hour work week comprising:
  • Weekly Monday evening rehearsals between 7.30pm to 10.15pm
  • Thursday evening rehearsals between 7.30pm to 10.15pm, up to 2 weeks before each concert week
  • Weekly Saturday Training Wing sessions between 9am to 6pm
  • Off days on Fridays and/or hourly basis in consultation with supervisor

• Interest in classical/choral music, knowledge of music theory and/or experience in a performing arts group or ensemble is advantageous
• An eye for accuracy and attention to details
• Strong planning and organizational skills
• Effective oral and written communication skills
• Proficiency in computer software e.g. Microsoft Office suite
• A team player with the ability to engage a broad range of stakeholders and work well with diverse personalities

Please provide a comprehensive resume and your available period for the internship to internship@sso.org.sg.

Kindly note that only shortlisted applicants will be notified.