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Career

Create the SSO story with us. Revolutionise live performances.  Join the Singapore Symphony Group, and work with one of the leading arts management employers in Singapore. 

One of Asia’s leading orchestras, the SSO provides artistic inspiration through its recordings with BIS, international tours, outreach and education, chamber music, and a 30-programme subscription series. Under the baton of Music Director Lan Shui, the SSO currently performs at the world-renowned Esplanade Concert Hall and at its long-term home, the Victoria Concert Hall.

 

1) Freelance Auditions

The SSO invites applications from suitably experienced musicians who wish to be considered for freelance work with one of Asia’s premier orchestras.

Auditions will be held on:

  • 23 October 2017 Strings, Woodwinds & Brass

To apply, please download the Application Form and return it completed via email to auditions@sso.org.sg with the subject line "Freelance Audition [Your Instrument]"


Closing date: 16 October 2017
 

 

 

The Singapore Symphony Group manages the Singapore Symphony Orchestra (SSO), the Singapore National Youth Orchestra, various choral programmes, and concerts at Victoria Concert Hall, Home of the SSO since 1979. The Company’s mission is to create memorable shared experiences with music. Through the Singapore Symphony Orchestra and its affiliated performing groups, we spread the love for music, nurture talent, and enrich our diverse communities. We are one of the leading arts administration employers in Singapore, and we need different talents to support the development of classical music in Singapore. The Company is embarking on an ambitious five-year strategy to build a leading arts organisation that engages, inspires and reflects Singapore through musical excellence.

 

1) Senior Manager (Human Resource and Administration)

The Senior Manager (Human Resource and Administration) holds primary responsibility in the company to build capacity for the future through the management of the human resource function, including human resource administration and management, as well as human resource development.

 

Responsibilities

·      Reporting structure: Serve in the senior management team reporting to the Chief Executive Officer. Supervise Managers and Executives running various aspects of the human resource administration, HR systems, and HR strategy, and will need to build a small team to manage the widening scope of HR. The role requires proactive consultation with other departments and different stakeholders which including the Music Director, the Board, conductors, and musicians, and external consultants.
·      Lead HR strategy: Work closely with senior management to determine goals and budgets for the design and implementation of a HR plan that is in line with the 2017 – 2022 five-year strategy of the Company. Aside from planning for HR initiatives and activities, this would also include designing the structure and workload assignment of the HR department. Provide quarterly reports on HR strategy, and on occasion, present strategy to the Board and also fellow senior management team members.
·      Strengthen existing HR Management system: Align and streamline existing legacy policies with the new strategy. Continue to maintain high standards of service for employee HR administration, including job plans, compliance, workforce management including administration of international talent, compensation, and benefits, record-keeping, etc. Explore the need for any information systems for HR and follow-through to implementation if the need is established.
·      Build up a new HR Development system: Strategise, lead, and oversee the organization’s learning and development (L&D) for the arts administration team (primarily) and the rest of the organisation. This would involve working with the existing L&D consultant on the design of systems and then work on the implementation in the Company. This includes training needs analysis, training records, performance management and talent management including succession-planning.
·      Enhance employee experience and organisational culture: Understand and identify ways to build an organisational culture through HR policy and implementation. Build a trusting relationship between HR and staff through employee engagement and communications. Organise employee engagement activities to build a cohesive organisation.
·       Leadership responsibilities: As a senior leader, focus on people and career development of direct and indirect reports. Coordinate with Finance on budget and company policy requirements. Regularly and proactively communicate and update other departments on activities and plans. Assist the CEO with special projects as assigned.
·      Supervise administration duties: Oversee the management of administrative functions, such as mail registry, office stationery, and staff welfare. 

 

Requirements

·      A minimum of 5 years managerial-level HR leadership experience, including exposure to both policy design and operational administration. Experience as an HR Business Partner, or both supervising and hands-on implementing the execution of HR initiatives. Familiarity with database management tools is helpful.
·      Completion of a Bachelor's degree or higher, with some experience in a variety of HR sub-functions, including compensation and benefits.
·      Ability to write papers for management approval, and write clear internal employee communication on HR policies.
·      Possesses a drive to lead the company towards its goals through HR. Exceptional organizational skills, good initiative and the ability to work under pressure.
·      Resilient individual with positive energy, an outgoing personality, and excellent interpersonal skills, and the ability to focus and prioritize. An open mind and a can-do attitude are essential to be successful in this job. Diplomacy and sensitivity in communicating and working with a wide and diverse constituency.
·      Familiarity with music (need not be classical), other art forms and non-profit organizations would be an advantage. A mix of public sector and multi-national experience would also be helpful.

Please provide a comprehensive resume with a photo and cover letter also stating current and expected salaries to recruitment@sso.org.sg.
This is a local position. Applicants who fulfill most and not all of the requirements will also be considered. Only shortlisted applicants will be notified. The closing date for application submissions is 17 September 2017.

 

2) Manager / Senior Manager (Infocomm Technology) - Fixed Term Contract

The Manager / Senior Manager (InfoComm Technology) is the senior ICT role in the company. The position holds primary responsibility to build capacity for the future through the management of technology platforms, including business technology strategy development, solution discovery, service management, and technology-related risk management. The individual will partner with the Company's performing groups to identify ICT and digital opportunities, develop ICT business plans, and oversee implementation of platforms. 

 

Responsibilities

·      Reporting structure: Serve in the management team reporting to the Senior Manager (Finance and Corporate Services). This is an individual contributor role that oversees third-party providers and vendors for various ICT support functions. The role requires proactive consultation with other departments and different stakeholders including musicians and external consultants. Be the primary strategic ICT point of contact and advisor for heads of department.
·      Lead business technology strategy: Work closely with the CEO and senior management to determine goals and budgets for the design and implementation of a Business ICT plan that allows the Company to achieve its 2017 – 2022 five-year strategy. Responsible for the development and implementation of solution roadmaps and to ensure successful introductions across the organization and with customers. 
·      Analyse and report: Perform or obtain business analysis and provide quarterly reports on ICT strategy and implementation, and on occasion, present strategy to the Board and also fellow management team members.
·      Synchronise existing and future ICT systems: Align and streamline existing ICT systems and policies with the new strategy. Continue to ensure high standards of ICT serviceability for planning and administration. Explore the need for any upgrades and improvements to existing information systems and follow-through to implementation if the need is established.
·      Leadership responsibilities: As a senior leader, focus on people and career development of peers in their ICT skills, knowledge and awareness. Coordinate with Finance on budget and company policy requirements. Regularly and proactively communicate and update other departments on activities and plans. Assist the CEO with special projects as assigned. 
 

Requirements

·       A minimum of 5-7 years in ICT, with previous experience as an ICT Business Partner. Possesses a drive to lead the company towards its goals through ICT. Has experience planning and implementing. 
·      Completion of a Bachelor's degree or higher
·       Familiarity with Sharepoint Administration and Office365 platform. Some experience with CRM systems.
·       Experience in managing external vendors in a positive and collaborative manner.
·       Exceptional organizational skills, good initiative and the ability to work under pressure. 
·      Possess a broad knowledge of most technical and business resources and use them to effectively coordinate team members and external resources. Natural inclination to understand market challenges, including audience/donor priorities and competitive issues, and be proactive and anticipatory in linking market challenges to ICT issues. 
·       Resilient individual with positive energy, an outgoing personality, and excellent interpersonal skills, and the ability to focus and prioritize. An open mind and a can-do attitude is essential to be successful in this job. 
·       Familiarity with music (need not be classical), other art forms and/or non-profit organizations would be an advantage.

Please provide a comprehensive resume with a photo and cover letter also stating current and expected salaries to recruitment@sso.org.sg.
This is a local position on a two year contract. Applicants who fulfill most and not all of the requirements will also be considered. Only shortlisted applicants will be notified. The closing date for application submissions is 17 September 2017.

 

3) Data Analytics Specialist (Six-Month Fixed-Term Contract)

The Data Analytics Specialist is a short-term contract position to conduct analysis on the audience, ticketing and performance data, so as to help the Company understand the audience, customer, and marketing trends related to performances put on by the different performing groups in the Company.

 

Responsibilities

·      Customer loyalty analysis: Identify and review trends in terms of membership programme growth rates, concert attendance, propensity to upgrade packages, as well as analyse customer loyalty behavior using data available, which may be from disparate sources. 
·      Customer purchasing behavior: Perform and synthesize analysis of ticket purchase data from the Company's different performances by different performing groups. This project would require the development of simple data extraction methods to obtain data from different sources and formats. The extraction methods may involve simple coding.
·     Performance history: Extract data and create a simple user interface for the compilation of performance history data and information by the performing groups in the Company.
·      Data variety: Data would be between 5 – 10 years’ worth, with each year having tens of thousands of discrete data points. Data would be a mix of structured vs unstructured data, with some internet research needed to supplement missing categories and types.
·      Analytics tools: There would be opportunities to use different analytics tools and techniques to discover patterns in the dataset.

 

Reporting Structure

·      Reports to the Senior Manager, Marketing Communications and Customer Experience, who oversees all aspects of marketing for the different activities and performances by the performing groups in the Company. 

 

Requirements

·       A minimum of 5 years as a business analytics professional.
·       Experience synthesizing data analysis to draw business insights, and communicating these insights. 
·       Completion of a Bachelor's degree or higher, with some training in data analytics. 
·       Resilient individual with positive energy, an outgoing personality, and excellent interpersonal skills, and the ability to focus and prioritize. An open mind and a can-do attitude are essential to be successful in this job.​​​​​​​
·       Interest in music (need not be classical), other art forms and non-profit organizations would be an advantage. 

Please provide a comprehensive resume with a photo and cover letter also stating current and expected salaries to recruitment@sso.org.sg.
This is a local position. Applicants who fulfill most and not all of the requirements will also be considered. Only shortlisted applicants will be notified. The closing date for application submissions is 17 September 2017.

 

Get involved and experience what it is like working under the Singapore Symphony Group. Email recruitment@sso.org.sg for an internship today! 

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